Just a quick note to say how very grateful I am for the outstanding tuition and support Glenn provided to me this morning. Due to some key questions and good listening, he was able to go to the heart of the priority learnings I was seeking. He took me through them one by one… The other effective training strategy was to have me do several attempts at the task myself so that it would consolidate in my memory, He then backed all this up with very useful notes and diagrams