I am writing because my husband and I feel that the level of service we received from Heather was outstanding…and that is so rare these days! Heather was always on time (to the minute), very polite and friendly and so incredibly knowledgeable with Apple products. There was nothing that she didn’t know or couldn’t do! She really was very impressive. She is a great ambassador for your company and we hope that her efforts are recognised. We will have no hesitation in calling on Heather again when the need arises.

Please pass on our thanks to Heather for a job (very) well done.