This Could Be The Reason Why Your Mobile Credit Is Running Out…

THIS IS CHEWING UP YOUR DATA

Understand what is using up your data allowance

Data… Something we are becoming heavily reliant on.
Recently we had a client who simply couldn’t understand why their prepaid credit was running out!

This client has an iPhone, and uses it at home on wifi to view YouTube videos, check emails and use other apps. When he leaves his home (and wifi), he is very careful not to use any apps whilst out and about, so he doesn’t use data and chew up his prepaid credit.

But credit was mysteriously disappearing!!!

After some detective work, we found the reason why, and this could be happening to you too.

WI-FI ASSIST ON IPHONE

If you are using an iPhone, there is a feature called Wi-Fi Assist. This will automatically allow your iPhone to use cellular data when Wi-Fi connectivity is poor.

Every time this client walked too far from his modem, he had a weak Wi-Fi signal. His iPhone would automatically use his cellular data for browsing the internet and watching YouTube.

We suggest turning Wi-Fi Assist OFF, to ensure that you don’t use your cellular data when wi-fi is poor. You can manually switch to cellular data, but you can control this.

APPS QUIETLY KILLING YOUR DATA PLAN

This is one of the biggest culprits! Data hungry apps that run in the background, chewing up your data plan!

Data hungry apps include apps like: Facebook, Instagram, Spotify, Twitter and YouTube.

Even though you are not actively using those apps, these apps use data – called background data.

Background data allows these apps to receive the latest information and “sync”, updating you with the latest forecast, location, new messages and more.

We suggest restricting background data for apps on your devices. Here’s how:

ANDROID

Open Settings on your phone
Tap Connections
Select Data Usage
Tap Mobile Data Usage
Tap on the App that you which to restrict Data on eg. Facebook
Tap Allow background data usage to switch it OFF

TIP: If you have a small data plan, we suggest switching Cellular Data off completely if you want to have confidence that apps are not secretly chewing up your cellular data!