Friendly, Free Tech Support in Your Community

Struggling with your phone, tablet, or computer? You’re not alone and you don’t have to figure it out by yourself. Our free community tech help sessions are designed to give you friendly, patient, one-on-one support with everyday technology. Whether you’re trying to send emails, manage photos, use apps, or stay safe online, we’re here to help.

How It Works

One-on-one support

With a friendly and patient trainer

Bring your own device

Your own tablet, smartphone or laptop

Learn at your pace

With step by step instructions

Practical Help

You can use your newfound skills right away

Upcoming Locations

We run our Tech Helpdesk sessions in partnership with local community centres, libraries, and organisations.

Current locations include:

    Carnegie Library - Third Monday, monthly. 10:30am - 12:30pm

Who Are These Sessions For?

Older Adults

Who are wanting to build confidence with technology

Return to Work

People returning to work who need basic computer skills

Anyone and Everyone

Anyone feeling overwhelmed or left behind by technology

No Experience Necessary

No prior experience needed — just bring your device and your questions.

Want to Bring These to Your Community?

We partner with community groups, councils, libraries, and organisations to deliver these free sessions.

If you support people who would benefit from hands-on technology help, we’d love to work with you.

We provide:

Experienced Trainers

Experienced, Friendly Trainers with oodles of patience

Flexible Delivery

Structured but flexible session delivery. We work at the learners' pace

Promotion Support

Promotion support to help fill sessions

A proven model

A proven model that builds confidence and independence

What Our Learners Say

Don't take our word for it, Here's what our learners think!

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Wilma

Melbourne, VIC

A fantastic lesson with Travis. He updated the maps on my car without a hitch, educated me on a couple other pieces of tech and he is a lovely person!

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Attendee at Stonnington Workshop

Toorak, VIC

Thank you for the presentation as we found it very worthwhile and appreciated the time and effort that went into delivering it from Lisa. We also wanted to thank you for providing the slides, which will be very helpful for us to refer back to.

I attended with a friend.  We both thought the session was fantastic – extremely helpful, extremely professional. Lisa was outstanding – so friendly, so knowledgeable.

I want to thank you and the people who organised the Library Event “Get Connected: AI in Everyday Life” very much. For me, being very ignorant about AI, it was a fantastic presentation, so informative, and the notes are extremely helpful. Really appreciate the work and effort that has been put in to provide this information.

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Erica

Alphington, VIC

Travis is helping my brother to become more independent in life by using more of his mobile and laptop functions.

He is absolutely wonderful. I drop by and quietly listen in to some of the lesson so I can reinforce the learning as it will make my life easier too. Travis is patient, teaches tips that we take for granted (like where to look on a screen), gives my brother confidence, takes small steps and ensures he practise‘s throughout the week, and is genuinely interested in his life routine so as to build in opportunities to use technology.

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Russell, Doncaster

Doncaster, VIC

We are very pleased with Matt B, He was wonderful! Very clear, and did a great job, We just wanted to express our appreciation

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Margaret

Melbourne, VIC

Just a big thank you to Ping who helped me yesterday. Answered all my questions and sorted all the issues I have had for months. Very happy, she was just the expert I needed.

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Melinda

New Zealand

Thanks again for the wonderful service in helping my father with some computing issues.  He is now successfully Face Timing me, and my parents thought your staff member was great (David).

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Sandra

Mcleod, VIC

Lisa has a perfect way of teaching tech to me. The appointment was excellent. I will definitely be in a position to launch my business, once I’ve had a few more lessons.
Thanks Lisa

Former maths and engineering teacher Charles Halik, 91

“I got very glum because I realised this is a world in which I have completely fallen behind. But now I feel exhilarated: it’s like listening to two Beethoven symphonies my whole life, then discovering there are seven more.” Mr Halik, who lives independently, loves the ease of communicating with his five children. He said using the iPad was a bit of a grind, “but I’ll get there one day”. And his smartphone has some old-school uses. “You can use your iPhone as a paperweight,” he joked.

Ready To Get Started?

To find a session near you, or to explore partnering with us:

📞 03 9434 2020
📧 hello@readytechgo.com.au

Awards & In The Media