DIGITAL INCLUSION TRAINING

Technology lessons and programs to help you feel confident, safe, and independent with technology. We support participants to learn how to use everyday technology in a way that works for them. Whether you’re just getting started or want to build your skills, we provide friendly, patient support at your pace.

“You’ve changed my life,I never thought I would be able to do things on my iPad, and now I can write emails and enjoy it ”

Peter, Glen Iris, VIC

How Can we help you?

Empowering You with Skills and Knowledge

Face to Face Lessons

Technology seems to move so rapidly that it is difficult for anyone to keep up to speed! Our personalised in-home technology lessons will help you understand the fundamentals of your technology.

We Come To You

We arrange a time that suits you, and our patient and supportive trainers will train you using your technology, in the comfort of your own home or office.

Personalised To You

Everybody has different interests and needs. Our lessons are personalised to your interests, making the learning process fun and engaging!

Step By Step Instructions

We understand that everybody learns at a different pace. We make sure we write everything down so you can go back through the notes if you need a little refresher.

Its About Connections

Our trainers aren’t just tech savvy—they genuinely connect with people. What sets them apart? They take the time to understand each individual, tailoring their approach to foster real learning and confidence. More than just great teachers, they’re passionate about sharing knowledge and making technology accessible to everyone.

Absolutely No Mumbo Jumbo

Our trainers are trained in deciphering tech jargon. They use plain English and will provide explanations that you will understand.

WHAT AREAS DO WE SERVICE?

We offer face-to-face support across all areas of Melbourne. For participants outside metropolitan Melbourne or interstate, we provide flexible online sessions using video conferencing and screen sharing. We also now offer face-to-face lessons in Launceston (TAS) and Geraldton (WA). Get in touch today to find out how we can support you!

THE OUTCOME

We focus on building your confidence and independence around digital literacy

BUILDING DIGITAL LITERACY

We focus on building your confidence and independence

INDEPENDENCE

Do more things on your own and feel safer using technology and engaging with essential services who have now moved online

CONNECT

Engagement with wider community, Independence, mental well being, and positive social impact

What Can We Help You With?

Computer Basics

Learn how to use a computer, keyboard and mouse, open programs, and understand the basics.

Online Forms & Services

Learn how to fill in online forms, book appointments, and access important services.

Social Media Basics

Learn how to use platforms like Facebook to stay connected and informed.

Using the Internet Safely

Learn how to browse the internet, avoid scams, and stay safe online.

NDIS & MyGov Support

Learn how to navigate myGov, access your NDIS information, and use online portals.

Photos & File Management

Take photos, organise files, and store important documents on your device.

Email Skills

Set up and use email, send messages, attach files, and stay connected with others.

Video Calls & Staying Connected

Use apps like Zoom and WhatsApp to connect with family, friends, and services.

Work & Study Skills

Learn basic skills in programs like Microsoft Word and Microsoft Excel.

Smartphones & Tablets

Get confident using your phone or tablet for calls, apps, photos, and everyday tasks.

Online Shopping & Payments

Shop online safely, compare prices, and understand secure payment methods.

Introduction to AI Tools

Learn how to use tools like ChatGPT for everyday tasks such as writing, planning, and finding information.

What Clients Say

Don't take our word for it, Here's what our clients think!

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Wilma

Melbourne, VIC

A fantastic lesson with Travis. He updated the maps on my car without a hitch, educated me on a couple other pieces of tech and he is a lovely person!

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Attendee at Stonnington Workshop

Toorak, VIC

Thank you for the presentation as we found it very worthwhile and appreciated the time and effort that went into delivering it from Lisa. We also wanted to thank you for providing the slides, which will be very helpful for us to refer back to.

I attended with a friend.  We both thought the session was fantastic – extremely helpful, extremely professional. Lisa was outstanding – so friendly, so knowledgeable.

I want to thank you and the people who organised the Library Event “Get Connected: AI in Everyday Life” very much. For me, being very ignorant about AI, it was a fantastic presentation, so informative, and the notes are extremely helpful. Really appreciate the work and effort that has been put in to provide this information.

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Erica

Alphington, VIC

Travis is helping my brother to become more independent in life by using more of his mobile and laptop functions.

He is absolutely wonderful. I drop by and quietly listen in to some of the lesson so I can reinforce the learning as it will make my life easier too. Travis is patient, teaches tips that we take for granted (like where to look on a screen), gives my brother confidence, takes small steps and ensures he practise‘s throughout the week, and is genuinely interested in his life routine so as to build in opportunities to use technology.

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Russell, Doncaster

Doncaster, VIC

We are very pleased with Matt B, He was wonderful! Very clear, and did a great job, We just wanted to express our appreciation

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Margaret

Melbourne, VIC

Just a big thank you to Ping who helped me yesterday. Answered all my questions and sorted all the issues I have had for months. Very happy, she was just the expert I needed.

READY TO GET STARTED?

CALL US: 03 9434 2020 to discuss NDIS Support Categories and Support Items

"The beautiful thing about learning is that nobody can take it away from you" - Proudly Made in Melbourne, Australia