NEW PHONE SCAM

If you receive an unsolicited call from Telstra or the NBN, ignore it.

With the rollout of the NBN broadband network all across Australia, there has been an increasing amount of reports of people getting calls from ‘Telstra’ or the ‘NBN Co.’ saying that unless they act fast, they’ll face disconnection!

According to reports, the call strats off with a robotic voice claiming the call is from the NBN Co. or Telstra. The caller advises that as the NBN is available in the area, your phone and internet will be disconnect in the next 24 hours unless connected now. You’ll then get the option to press 1 to be connected to a technician.

We’re not sure what happens if you proceed further but it’s likely you could become a victim of identity theft or lose your money.

WHAT CAN YOU DO?

First and foremost, hang up!

• If you are worried about your account, then personally look up the businesse’s number and contact them. For example, if it’s supposedly Telstra contacting you, you can Google “Telstra Contact Number” and find it on the official Telstra website.
• Never ask for a number to call while on the initial phone call as they’ll just give you fake number that goes to another scammer.
• Arm yourself with knowledge! The Australian Government has a website dedicated to known scams called Scam Watch. You can even report scams on their website.